Return Policy

Return & Replacement Policy

Last Updated: [Date]

We offer product replacement under the conditions below.

Eligible for Return & Exchange

A return is allowed only if:

  • the product is damaged, defective, or incorrect, AND
  • the customer contacts us within 48 hours of delivery.

Conditions

  • Product must be unused, unopened, and in original packaging.
  • Proof of purchase and photos/videos of the issue are required.
  • After verification, we will arrange a replacement product.

Not Eligible for Return

  • Opened or used products
  • Products damaged due to mishandling
  • Product dissatisfaction due to personal taste or preference

Replacement Timeline

  • Once approved, replacements are shipped within 3–7 working days.

Contact

Email: info@rustamsharma.com
Phone: +918131818202