Return & Replacement Policy
Last Updated: [Date]
We offer product replacement under the conditions below.
Eligible for Return & Exchange
A return is allowed only if:
- the product is damaged, defective, or incorrect, AND
- the customer contacts us within 48 hours of delivery.
Conditions
- Product must be unused, unopened, and in original packaging.
- Proof of purchase and photos/videos of the issue are required.
- After verification, we will arrange a replacement product.
Not Eligible for Return
- Opened or used products
- Products damaged due to mishandling
- Product dissatisfaction due to personal taste or preference
Replacement Timeline
- Once approved, replacements are shipped within 3–7 working days.
Contact
Email: info@rustamsharma.com
Phone: +918131818202
